--- title: What is the default mailbox and how do I check it? description: The default mailbox is an email account that stores unrouteable or undelivered email messages --- [Skip to content](https://help.blakemarkdigital.co.uk/what-is-the-default-mailbox-and-how-do-i-check-it#main-content) English - United Kingdom Show submenu for translations [More support](https://help.blakemarkdigital.co.uk/kb-tickets/new) [Support Portal](https://help.blakemarkdigital.co.uk/support-portal) [![Blake Mark Digital Logo](https://help.blakemarkdigital.co.uk/hs-fs/hubfs/Asset%205.png?width=200&height=57&name=Asset%205.png)](https://blakemarkproductions.com/) Open main navigation Close main navigation - English - United Kingdom Show submenu for translations - [More support](https://help.blakemarkdigital.co.uk/kb-tickets/new) - [Support Portal](https://help.blakemarkdigital.co.uk/support-portal) - [Contact Support](https://help.blakemarkproductions.com/support-portal) [Contact Support](https://help.blakemarkproductions.com/support-portal) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.blakemarkdigital.co.uk/) 2. [Email](https://help.blakemarkdigital.co.uk/email) 3. [MailChannels](https://help.blakemarkdigital.co.uk/email#mailchannels) # What is the default mailbox and how do I check it? The default mailbox is an email account that stores unrouteable or undelivered email messages i.e., to an invalid address such as ifno@example.com, instead of info@example.com. The account is created automatically when you sign up and the forwarding of emails happens by default. As such, it is always worth keeping an eye on the account to ensure none of your clients have accidentally mistyped your email address! #### **How do I check the mailbox?** Login to your cPanel account and head to the “Email Accounts” section. ![](https://files.helpdocs.io/8nzbvyta9f/articles/v2irbd60of/1651060964845/mailchannels-default-mailbox-image-1.png) You will see a list of email accounts under your cPanel, the Default mailbox is the mailbox with the same account name as your cPanel user. There is also a “Default” tag just next to the account name. ![](https://files.helpdocs.io/8nzbvyta9f/articles/v2irbd60of/1651060970610/mailchannels-default-mailbox-image-2.png) You can click the “Check Email” button to log in to Webmail and review any messages in your default mailbox. ![](https://files.helpdocs.io/8nzbvyta9f/articles/v2irbd60of/1651060975095/mailchannels-default-mailbox-image-3.png) To learn more about the default mailbox and how to manage the behaviour of the cPanel for unrouted messages, please take a look at the following guide: The cPanel Default Address and why catch-all mailboxes are a bad idea - [Getting Started](https://help.blakemarkdigital.co.uk/getting-started) - [Web Hosting](https://help.blakemarkdigital.co.uk/web-hosting#main-content) - [Elementor](https://help.blakemarkdigital.co.uk/web-hosting#elementor) - [WordPress](https://help.blakemarkdigital.co.uk/web-hosting#wordpress) - [Security](https://help.blakemarkdigital.co.uk/web-hosting#security) - [Email](https://help.blakemarkdigital.co.uk/email#main-content) - [Mail Clients](https://help.blakemarkdigital.co.uk/email#mail-clients) - [SpamExperts](https://help.blakemarkdigital.co.uk/email#spamexperts) - [MailChannels](https://help.blakemarkdigital.co.uk/email#mailchannels) - [Domains](https://help.blakemarkdigital.co.uk/domains#main-content) - [Domain Privacy](https://help.blakemarkdigital.co.uk/domains#domain-privacy) - [Billing](https://help.blakemarkdigital.co.uk/billing) - [cPanel](https://help.blakemarkdigital.co.uk/cpanel#main-content) - [JetBackup](https://help.blakemarkdigital.co.uk/cpanel#jetbackup) - [Softaculous](https://help.blakemarkdigital.co.uk/cpanel#softaculous) - [WordPress Glossary Terms](https://help.blakemarkdigital.co.uk/wordpress-glossary-terms#main-content) - [H](https://help.blakemarkdigital.co.uk/wordpress-glossary-terms#h) [![Blake Mark Digital Logo](https://help.blakemarkdigital.co.uk/hs-fs/hubfs/Asset%205.png?width=250&height=71&name=Asset%205.png "Blake Mark Digital Logo")](https://blakemarkdigital.co.uk/) Blake Mark Digital is a digital marketing agency supporting SMEs and non-profits with strategic branding, content, and campaigns that drive real results 124-128 City Road, London, EC1V 2NX [support@blakemarkdigital.co.uk](mailto:support@blakemarkdigital.co.uk) +44 20 4578 9582 [mailto:support@blakemarkproductions.com](mailto:support@blakemarkproductions.com) Copyright © Blake Mark Productions Ltd